AI & Modern Tooling
LLM APIs, prompt design, ticket interpretation, workflow orchestration, and operator-facing automation.
I build practical tools for Microsoft 365, Active Directory, SharePoint, Windows endpoint management, and service desk workflows. My focus is simple: remove repetitive work, tighten execution, and give teams reliable self-service systems.
With a foundation in enterprise IT, PowerShell, Microsoft 365, and Windows infrastructure, I design tools that turn manual support processes into dependable workflows. I like the work that sits close to the problem: admin consoles, remoting, tenant operations, folder migrations, endpoint remediation, and helpdesk automation.
I am also expanding that foundation with AI-assisted workflows and LLM APIs, using them where they can classify requests, guide remediation, summarize logs, or make a complex service process easier for technicians to run.
LLM APIs, prompt design, ticket interpretation, workflow orchestration, and operator-facing automation.
PowerShell Core, Python, Bash, Windows remediation, administrative UI tooling, and repeatable runbooks.
Microsoft 365, Exchange Online, Active Directory, SharePoint, Windows Server, and endpoint management.
These projects show the practical side of the work: focused utilities, clear controls, logs, guardrails, and interfaces designed for technicians who need to move quickly.